Introduction
At Tautom, we are committed to providing high-quality services and ensuring customer satisfaction. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are processed. By using our platform, you agree to abide by this policy.
Refund Eligibility
Refunds may be issued under the following conditions:
- The service provided is defective or not as described.
- The service does not meet the specifications as outlined at the time of purchase.
- Technical issues prevent the proper use of the service, and our support team is unable to resolve them within a reasonable timeframe.
Timeframes for Refunds
- Refund requests must be submitted within 3 days from the date of purchase.
- Once a refund request is approved, the eligible refund amount will be credited back to the original payment source within 15 business days.
Contact for Support
For any inquiries related to refunds, cancellations, or technical support, please reach out to us at:
Email: tautom.help@gmail.com
Tautom Support Team
Policy Updates
Tautom reserves the right to update this Refund and Cancellation Policy at any time. Any changes will be posted on our website, and continued use of our services after such modifications constitute acceptance of the revised policy. This policy was last updated on 5 March 2025.